Privacy Policy

At Aarvak Diagnostics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website www.aarvakdiagnostics.com (the "Website") or our services.

By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, contact details, age, gender
• Address
• Medical history, medical records, prescriptions
• Health parameters required for diagnostic tests
• Uploaded documents (e.g., prescriptions)

Technical Information

• IP address, browser type, device details
• Cookies & usage data for improving website performance

Location Data

With your permission, we may collect your device location to assign service personnel or schedule home sample collection.

2. How We Use Your Information

We use your information to:

• Provide diagnostic services and deliver reports
• Manage appointments and home sample collections
• Contact you for updates, service notifications, and offers
• Improve website performance, customer experience, and service quality
• Conduct internal research and analysis (anonymized data only)

3. Sharing of Information

We do not sell your information. We may share it only with:

• Authorized healthcare professionals
• Insurance providers or hospitals (if needed for billing)
• Government authorities, when legally required
• Third-party service partners (secure & authorized only)
• Research partners, using anonymized data only

4. Data Security

We use strict security measures to protect your data from unauthorized access, alteration, or disclosure. Access is restricted to authorized personnel only.

5. Your Choices

You may review or update your personal information by contacting us.

You may also opt out of promotional communication at any time.

6. External Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

8. Contact Us

For any questions, concerns, or privacy-related requests, please contact our Grievance Officer:

India

marketing@aarvakdiagnostics.com