Privacy Policy
At Aarvak Diagnostics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website www.aarvakdiagnostics.com (the “Website”) or our services.
By accessing or using our Website, you agree to this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, contact details, age, gender
- Address
- Medical history, medical records, prescriptions
- Health parameters required for diagnostic tests
- Uploaded documents (e.g., prescriptions)
Technical Information
- IP address, browser type, device details
- Cookies & usage data for improving website performance
Location Data
With your permission, we may collect your device location to assign service personnel or schedule home sample collection.
2. How We Use Your Information
We use your information to:
- Provide diagnostic services and deliver reports
- Manage appointments and home sample collections
- Contact you for updates, service notifications, and offers
- Improve website performance, customer experience, and service quality
- Conduct internal research and analysis (anonymized data only)
3. Sharing of Information
We do not sell your information. We may share it only with:
- Authorized healthcare professionals
- Insurance providers or hospitals (if needed for billing)
- Government authorities, when legally required
- Third-party service partners (secure & authorized only)
- Research partners, using anonymized data only
4. Data Security
We use strict security measures to protect your data from unauthorized access, alteration, or disclosure. Access is restricted to authorized personnel only.
5. Your Choices
You may review or update your personal information by contacting us.
You may also opt out of promotional communication at any time.
6. External Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
8. Contact Us
For any questions, concerns, or privacy-related requests, please contact our Grievance Officer:
India
marketing@aarvakdiagnostics.com
[+91 981-006-3340]